At Websparq Digital (Pvt) Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website https://websparq.com/ or engage with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect different types of information based on how you interact with our website and services.
1.1 Personal Information
We may collect personal information directly from you when you:
- Register for an account
- Request a service or consultation
- Subscribe to our newsletter
- Contact us through forms or live chat
This may include:
- Full name
- Email address
- Phone number
- Business/company name
- Payment and billing details
- Any other details you choose to provide
1.2 Non-Personal Information
We also collect data automatically when you visit our website, such as:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited, time spent, and referring sources
- Interaction with our content and ads
- Cookies and tracking technologies
This data helps us improve website performance and enhance user experience.
2. How We Use Your Information
We use the collected data for:
- Providing, managing, and improving our services
- Processing transactions and payments securely
- Personalizing content, recommendations, and advertisements
- Sending service updates, newsletters, and promotional materials
- Responding to customer inquiries and support requests
- Conducting market research and business analytics
- Ensuring website security and preventing fraudulent activities
3. How We Protect Your Data
We take strong security measures to protect your data against unauthorized access, loss, or misuse, including:
- SSL encryption: Protects data transmission between your browser and our website
- Secure payment processing: We do not store credit card details; transactions are handled by trusted third-party processors
- Restricted access: Only authorized personnel can access your information
- Regular security updates: Our systems undergo continuous monitoring and vulnerability testing
Despite our best efforts, no online data transmission is 100% secure. We encourage you to use strong passwords and protect your personal devices.
4. Data Retention & Storage
We retain your information only as long as necessary to fulfill the purposes outlined in this policy. The retention period may vary based on:
- Legal and regulatory requirements
- The nature of your interactions with us
- The need to resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
5. Sharing & Disclosure of Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers: Trusted partners who assist with website hosting, analytics, marketing, and customer support
- Payment processors: Secure third-party providers who handle financial transactions
- Legal authorities: If required by law, to comply with legal obligations, prevent fraud, or protect our rights
All third-party partners are required to comply with data protection regulations and maintain confidentiality.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
6.1 Types of Cookies We Use
- Essential cookies: Enable website functionality (e.g., login, security)
- Performance cookies: Track visitor behavior to enhance user experience
- Marketing cookies: Deliver personalized ads and promotions
- Analytics cookies: Help us understand how visitors use our site
6.2 Managing Cookies
You can manage or disable cookies through your browser settings. However, restricting cookies may affect website functionality.
7. Your Rights & Choices
You have the right to:
- Access your data – Request a copy of the personal information we hold about you
- Correct inaccuracies – Update or modify incorrect information
- Request deletion – Ask us to remove your data, subject to legal limitations
- Withdraw consent – Opt out of marketing emails and data processing where applicable
- Restrict processing – Limit how we use your data in certain circumstances
To exercise these rights, you may contact us through appropriate channels on our website.
8. Third-Party Links & External Services
Our website may contain links to third-party websites, services, or content. We are not responsible for their privacy policies or practices. We encourage users to review external privacy policies before sharing information.
9. Children’s Privacy
Our services are not directed at children under 13 years old. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take appropriate action to delete it.
10. Policy Updates & Changes
We may update this Privacy Policy periodically to reflect legal requirements, business practices, or changes in technology. Any updates will be posted on this page with the revised date. Continued use of our website after updates implies acceptance of the new terms.